1. Status. People in high status positions usually feel freer to engage in conflicts and are less likely to avoid confrontation. 4. The unwritten rules. Some groups encourage conflict, while others have unwritten rules is to contain or prevent. 5. Differences gender. Men are encouraged to be more confrontational than females. Active listening Active listening is a valuable skill for resolving conflicts, allowing you to show that you understand what another person is saying and how he or she feels about him. Active listening means rethinking, in his own words, what the other person has said. Active listening is a way to check if your interpretation is correct.
It also shows that you are listening and who is interested and concerned. These all help resolve a situation where there are conflicting views. Active listening responses have two components: (1) naming the feeling that someone else is transmitting, and (2), indicating the reason for the feeling. a Those are some examples of active listening statements: “You seem upset about what happened at work.” “You’re annoyed by my lateness, are not you?” “He seems really confused about how to resolve this problem.” “I charge when you find errors in the paperwork for Joe. “Looks like you’re really worried about Wendy.” “I have the feeling that you are extremely busy at this time.” Active listening is not the same as the agreement. It is a way to demonstrate that it intends to listen and understand their views. Benefits of active listening If a person uses active listening as part of your communication style, which has a positive effect in resolving conflicts that arise.
This is due to the following benefits: 1. It feels good when someone else makes an effort to understand what you are thinking and feeling. It creates good feelings of the other person and makes you feel better about yourself. 2. Repeat what you heard and check for understanding promotes better communication and fewer misunderstandings occur. 3. Reply with active listening has a calming effect in an emotional situation. General Tips for Managing Conflict January. Stick with “I” and avoid “you.” 2. Avoid name-calling and humiliation (“A reasonable person can see that … “). 3. soften the tone. 4. Take a time-out (” Let’s take a break and cool off. “) 5. Recognize that the other person’s point of view (agreement is not necessary.) 6. Avoid defensive or hostile body language (eyes, crossing arms in front of the body, hitting the foot). 7. Be specific and factual, avoiding generalities. Preventing conflicts Now that we’ve talked about how to resolve a conflict, let’s see how to prevent conflicts. Think about the situations in your life that do not seem to be many conflicts. What could be happening there? Chances are, you are practicing the following skills unadel conflict prevention: 1 . Posing outdoors issues before they become problems. 2. Be aware of triggers and respond to them when they notice. 3. They have a process to resolve conflicts. Discuss the process with those around you and agree about what to do in cases of different points of view. Garrett Coan is a professional therapist, coach and psychotherapist. His two office locations in Northern New Jersey are accessible to persons who reside in Bergen County, Essex County, Passaic County, Rockland County and Manhattan. Training is available online and telephone services and counseling for those who live some distance. It can be accessed through or 201-303-4303.