What is the quality management system? This complex system of management of the Company in accordance with certain standards. Standards as the best to perform a particular process, a long time have been studied international standardization body International Organization of Standardization (ISO) systematized and were reflected in iso 9001. iso 9001 is the experience of successful business, which contains the basic requirements for the composition of elements activities and requirements to perform certain processes. These standards include a full set of requirements, which affects all areas of operations: from requirements to analysis, planning, to Documentation of activities before purchase requirements, the output control and many other aspects. Implementation of these requirements help to establish a transparent management system, where every employee knows that as it should do, what goals to strive for, and all elements of this system are meant to warn getting substandard products or services to the consumer. The essence of iso 9001 can be reduced to that due to providing quality products increases company image, customers become more satisfied, which in turn increases the number of customers and profits.
Typically, some or most of the elements quality management system in one form or another is already in the activities of almost any company. At the initial stage, after the decision to implement the requirements of iso 9001, must conduct a preliminary analysis compliance with the existing management system standard requirements. And already the basis of the results, draw up a detailed implementation plan. As a rule, initially developed and implemented a documented procedure for records management.